Refund & Cancellation Policy

Ingram Spark

This notice serves to inform you about the privacy practices of ingramsparkinc.com. Please note that this privacy notice specifically applies to the information collected through this website. It aims to provide you with the following information:

  1. 1. Collection, usage, and sharing of personally identifiable information: We will explain what personally identifiable information is collected from you on the website, how it is utilized, and with whom it may be shared.
  2. 2. Your choices regarding the use of your data: We will outline the options available to you regarding the utilization of your data.
  3. 3. Security procedures to protect your information: We will describe the security measures in place to safeguard against the misuse of your information.
  4. 4. Correction of inaccuracies in the information: We will provide guidance on how you can rectify any inaccuracies in the information.
Information Collection, Use, and Sharing

At ingramsparkinc.com, we are the sole proprietors of the information collected on this site. We only have access to information that you voluntarily provide to us via email or direct contact. Rest assured that we will not sell or rent this information to any third party.

We will utilize your information to respond to your inquiries or requests for services, as they pertain to the reason you contacted us. Your information will not be shared with any third party outside of our organization, except when necessary to fulfill your specific request.

If you do not explicitly request otherwise, we may contact you via email or phone to inform you about specials, new products or services, or changes to this privacy policy.

Access and Control of Your Information

At any time, you have the option to opt out of receiving future communications from us. You can exercise the following actions by contacting us using the email address or phone number provided on our website:

  1. 1. Review the data we have collected about you, if any.
  2. 2. Modify or correct any data we have about you.
  3. 3. Request the deletion of any data we have about you.
  4. 4. Express any concerns you may have regarding our use of your data.
Security

At Ingram Spark, we prioritize the security and privacy of our customers. We take extensive measures to ensure the confidentiality and safety of your personal information. Only authorized employees and contractors who require the information for specific job purposes, such as billing or fulfilling services, are granted access to personally identifiable information. Our computers and servers, where personally identifiable information is stored, are kept in a secure environment.

Payment

To process your order, we may need to collect certain personal information from you, including your name, email address, billing address, and phone number. Please note that credit card information is solely handled by our trusted third-party credit card providers, such as PayPal.com or Square.

IP Address and Cookies

When you visit our website, non-personal information like your IP address is automatically recorded. This information is solely used for diagnosing server issues and site administration. We also use cookies on our site to enhance your user experience and gather usage statistics.

Information About Our Products and Services

We strive to provide accurate and comprehensive descriptions of the services and products available on ingramsparkinc.com. However, we cannot guarantee that the product or service descriptions, as well as other content on the site, are completely accurate, reliable, current, or free of errors. If you believe that the product or service you received differs from the descriptions on our website, please contact us promptly via phone or email.

Privacy Policy Compliance

If you believe that we are not adhering to this privacy policy, please get in touch with us immediately at info@ingramsparkinc.com.

Confidentiality and Ownership

At Ingram Spark, we guarantee 100% confidentiality for all our clients. Any communication and content developed or reviewed during our collaboration will never be disclosed to any third party under any circumstances. We relinquish all rights to the products and services we provide. Any content we edit or write is considered the exclusive property of the client. As our client, you will be recognized as the sole author and owner of your material.

Originality

We assure you that all original content we develop or ghostwrite for our clients is free of plagiarism and not copied from any other source. Any information that is inspired or researched from external sources and included in your work will be paraphrased and properly cited to ensure its authenticity.

Refund & Cancellation Policy

Applicability:
This Refund & Cancellation Policy applies to all services and products provided by Ingram Spark via our website (https://ingramsparkinc.com) or as otherwise agreed in writing.

Cancellation by Customer:
You may cancel an order or service within 30 days from the date of purchase, subject to any non-refundable fees specified in the agreement. To cancel, you must submit a written request (via email or our web form). Once cancellation is accepted, we will cease further work and refund any amounts due to you as per the refund terms below.

Refunds:
Refunds will be made to the original payment method within 7–14 business days after cancellation approval. If partial work has already been completed, Ingram Spark may deduct reasonable charges for the work performed up to the cancellation date. No refunds will be issued for services that have been fully delivered and accepted by the customer.

Exceptions & Non-Refundable Items:
Any third-party costs or licenses (e.g., domain registration, hosting, software tools) already incurred are non-refundable. Custom work commenced at your explicit instructions may not be fully refundable.

Dispute Resolution:
In case of disputes regarding refunds or cancellations, both parties agree to negotiate in good faith. If the matter remains unresolved, disputes may be escalated to arbitration or legal proceedings under the applicable jurisdiction.

Agreement to Terms:
By availing our services, you agree to the Terms & Conditions and Refund & Cancellation Policy available on our website.

We Write

All Genres What’s Yours?

  • Ingram Spark Autobiography
  • Ingram Spark Fiction
  • Ingram Spark Non-Fiction
  • Ingram Spark Children’s Book
  • Ingram Spark Self-Help Book
  • Ingram Spark Travelogue
  • Ingram Spark Photobook
  • Ingram Spark Other

Common Questions

Answering your Common Questions

The cost varies based on factors such as book size, type, format, page count, and additional services. Feel free to reach out for a free estimate!

Absolutely! While we handle all the work, the ideas are 100% yours. You retain full ownership of your entire book!

We've collaborated with thousands of aspiring authors, earning their trust along the way. We're confident we can earn yours too!

We need your input and communication to write your book just the way you want it. Our support team is here for you whenever you need them!

The time it takes to write a book varies based on its length and how often changes are made. Generally, a 200-page book takes around 2-3 months.

You get a full refund if you're not satisfied with the first chapter!

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